Framework for reducing post production defects in software industry

Since, software has laid its impact on every field of operation, development of customer satisfied software is the prime hour of the day. In view of the fact that, defect is one of the major contributing factor to retain customer satisfaction. Production of software which is defect free is all the time the main objective of any software organization. However, accomplishment of the same is only plausibility. Though several defect management strategies exist in all IT industries towards development of nearly defect free software, yet there is a wide possibility of software to contain post production defects. This work comprises of a case study carried out in one of the leading software industry in order to explore the probability of post-production defect pattern. Hence, this research focused towards introducing an integration of a novel framework which ensures reduced post-production defects. In this framework, every activity of pre-production development of software has to be integrated with novel approaches to reduce post-production defects.